Searching for help? Knowledge-base to access training videos & user guides
Write your issue on the box. Please use our online tools and ticketing system as this helps us manage all system issues on our platforms.
Write your issue on the box. Please use our online tools and ticketing system as this helps us manage all system issues on our platforms.
We normally respond to a ticket within 24 hours. Please provide as much information on your ticket to us.
We hope you will find some useful information and help guides on our platforms as well as our websites that operate our brand.
You can always send us an email to info@techics.com if you have any questions or need more details.
Here you will find details and useful guides
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A complete legal case management system. This
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Feel free to see some of our frequently asked questions.
Yes, you can. You can request a free trial by going to our website https://hybrid.techics.com and then click on free trial.
Yes, you can request this by emailing our team on info@techics.com. We would like you to be comfortable prior subscribing to us.
You can raise a ticket by either being a guest user or if you register an account, then you can raise the ticket. Its very simple to use.
By using our ticketing system, it allows you to route your issue or question to the right team and responses are far quicker. Further to this, you would be able to keep regular updates and ensure that your ticket is being looked into and being managed.
No, please refrain from doing so. It would create confusion for both you and us.
Our SLA is governed based on the urgency on the matter and we will update you on the service level.
We have both our knowledge-base on all products and services we offer under Tech ICS. This would include but not limited to our hybrid products & retail store.